Business-to-Business Terms and Conditions

1. Who We Are

This website is operated by Laser Pro International.
Our website address is: https://laserprointernational.com/

These Terms and Conditions (“Terms”) govern all sales, services, and use of this website (“Site”).

2. Business-to-Business Sales Only

All products and services sold by Laser Pro International are supplied exclusively on a business-to-business basis.

By using this Site or placing an order, you confirm that:

  • You are acting in the course of business, trade, or profession

  • You are not purchasing as a consumer

  • Consumer protection legislation, including but not limited to the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, does not apply

If you do not agree to this, you must not use this Site or place an order.

3. Eligibility

You must:

  • Be at least 18 years old

  • Have the authority to enter into a binding contract on behalf of a business

By placing an order, you warrant that you meet these requirements.

4. Use of the Site

You agree to use the Site only for lawful business purposes. You must not:

  • Breach any applicable law or regulation

  • Infringe intellectual property rights

  • Introduce viruses, malware, or harmful software

  • Attempt unauthorised access to systems or data

We reserve the right to suspend or terminate access at our discretion.

5. Product Information

We make reasonable efforts to ensure product descriptions, specifications, and pricing are accurate. However:

  • Information is provided for guidance only

  • We do not guarantee accuracy, completeness, or suitability for your intended use

  • Specifications may change without notice

You are responsible for ensuring products meet your business requirements.

6. Orders and Payment

  • All orders are subject to acceptance by us

  • We reserve the right to refuse or cancel any order

  • Prices are listed in GBP, exclusive of VAT, taxes, shipping, and duties unless stated

  • Full payment must be received before dispatch or service provision

No contract is formed until payment is received and accepted.

7. Shipping and Delivery

  • Delivery times are estimates only

  • Risk passes to the buyer upon delivery

  • You are responsible for import duties, customs charges, and local taxes

Delays do not entitle you to cancellation or compensation.

8. Inspection on Delivery

You must inspect all goods immediately upon delivery.

  • Any visible damage or shortages must be reported in writing within 1 calendar day

  • Failure to do so constitutes acceptance of the goods in delivered condition

9. Returns, Cancellations & Refunds (B2B)

9.1 No Right to Cancel

As a B2B transaction:

  • There is no cooling-off period

  • Orders cannot be cancelled once dispatched

9.2 Non-Refundable Equipment

All laser machines and professional equipment are non-refundable and non-returnable once delivered, unless otherwise agreed in writing by us.

9.3 Used or Opened Devices

A device is deemed used if it has been:

  • Opened from sealed packaging

  • Powered on, tested, calibrated, or operated

Used devices cannot be returned under any circumstances.

9.4 Customised or Configured Machines

Any machine that has been:

  • Opened from original packaging

  • Modified

  • Configured to buyer specifications

is strictly non-returnable and non-refundable.

9.5 Return Authorisation

Any permitted return:

  • Requires prior written authorisation

  • Is subject to inspection

  • May incur handling, inspection, and restocking charges

Unauthorised returns may be refused and returned at the buyer’s cost.

10. Warranty & Faults

  • Machines may include a limited manufacturer warranty

  • Warranty details are provided separately

  • All post-delivery issues are handled solely under warranty

We do not provide refunds for faults where repair or replacement is available.

11. Professional Use & Training

  • Equipment is intended for professional use only

  • Operators must be properly trained

  • You are responsible for compliance with all laws, insurance, licensing, and safety regulations

We accept no responsibility for misuse, incorrect treatment, or failure to follow training and contraindications.

12. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for:

  • Loss of profits, revenue, or business

  • Loss of reputation or goodwill

  • Client claims against your business

  • Indirect, consequential, or incidental losses

We accept no liability for:

  • Treatment outcomes

  • Client dissatisfaction

  • Medical results

  • Business performance

Our total liability shall not exceed the amount paid for the product in question.

13. Intellectual Property

All content on this Site is the property of Laser Pro International and may not be copied, reproduced, or used without written consent.

14. Privacy

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.

16. Changes to These Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the revised Terms.

17. Contact

Laser Pro International
📧 info@laserprointernational.com

What Personal Data We Collect and Why We Collect It

1. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3. Contact Forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.